We receive, collect and store any information you enter on our website or provide us with in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet, login; e-mail address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile. Specific payment details such as credit card information is not collected, as a third party will process these details as noted below. We use cookies to implement many of our systems and so if you don't wish to accept cookies then please don't use our website or services.

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When you conduct a transaction on this website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve services; 

To comply with any applicable laws and regulations.

 

Our website is hosted on a software platform. This provides us with the online platform that allows us to sell our products and services to you. Your data may be stored in the platform’s data storage area, databases and general platform applications. Your data is held on secure servers behind a firewall. 

 

All direct payment gateways offered adhere to required security standards set by brands like Visa, MasterCard and American Express. Whenever you make any payment through our site, you will see a popup which takes you to a secure payment facility over which we have no control or influence.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore, please contact us through the contact form on the website.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will update the policy here and amend the date, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us through the contact form on the website.

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Last updated March 2023